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NOTE: If you are a Faithlife customer wanting to access your trial site, refer to the email that was sent to you with a link to your site. Click that link and then login to your site directly.

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Trouble reading emails?

We had to perform some minor maintenance on an email server today, and this can sometimes result in trouble reading emails (they appear blank) the next day. The fix is simple, just clear your browser cache (in Google Chrome, click the three dots in the top right, then History, and then History again. Then select "Clear Browsing Data" and then choose "All Time" for the time range, and select only "Cached Images and files," and then click "Clear data." Then close your browser and reopen to try again).

Live Streaming & Online Giving Questions

We have received a large number of requests regarding Live Streaming and Online Giving in light of the COVID-19 virus situation. Click here to learn more about how to implement these technologies on your website, and please contact us if you have any questions.

Online Documentation

Get complete instructions on using all Finalweb services, including Rapid-1 Sites, Standard Sites, and Email services.

Tutorial Videos

How-to videos for Finalweb 2.0 to help you get oriented.

Tips and Tricks Blog

Read detailed solutions to commonly-asked questions and ideas for how to make the most of your Finalweb church website.

Finalweb Knowledge Base

View notes regarding commonly encountered problems and solutions.

Email Assistance

Find help on management (editing/removing/adding accounts) and client setup (Outlook, iPhone, Android, etc.).

Recent Updates

Click here for a list of recent updates to our service and software.

Contact Technical Support

We are here to help you! Our capable support team is ready to deal with any questions or problems you might have.